With over 20 years experience in the healthcare industry, I've seen a lot of big hairy challenges appear for executives to wrestle. Most agree our health care delivery system needs some change. But the scope of change proposed in Mr. Obama's health care reform agenda is dramatic.
We will need our collective wisdom to find the right path forward to ensure quality health care at affordable costs stay within our reach. Harvard's Clayton Christensen and Micheal Overdorf present an approach for Meeting the Challenge of Disruptive Change that we should remember with challenges of this scale. The authors "suggest there are three critical factors that affect what and organization can or cannot do: its resources, its processes, and its values." My experience shows organizations often address the resources and processes to address a radical and significant change, but forget to consider the organizational values that may enhance or inhibit the move forward. Don't forget to SADDLE THAT TIGER before you ride it!!
Contact us to learn more about our Collaborative Solution Sessions where we put group wisdom to work to build bold solutions to complex and hairy problems. Email me for more info at jenny.whitener@bcillp.com.
You can pick up Christensen's full white paper online at http://www.harvardbusiness.org/.
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